To see the status of your sensor devices:
(1) Under the Admin dropdown, select "Sensor Status."
(2) You will be shown a list of all sensors in your account, along with the following information for each: Status (Online/Offline), Last Heartbeat, Assigned Doorway and Assigned Space.
- Online: Device is connected and operational
- Offline/Error: Device is not connected or is unable to connect to the network
- Unconfigured: Device is not set up
Last Heartbeat: the last time when the sensor communicated with Density’s cloud service
Doorway: the user-defined name of the doorway where the sensor is installed
Space(s): the room or space where the sensor is installed