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Device Hardware
Questions about the sensor? Find device-specific answers here.
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20 articles in this collection
Written by
Meghan Cahill,
Adam Sewall,
Leanna Castello
and 1 other
About the sensor
How does the device work?
Written by
Adam Sewall
Updated over a week ago
Does the device use a camera?
Written by
Meghan Cahill
Updated over a week ago
Why doesn’t Density use cameras?
Written by
Meghan Cahill
Updated over a week ago
What does the device see?
Written by
Adam Sewall
Updated over a week ago
Can I see which person/group is occupying a space?
Written by
Meghan Cahill
Updated over a week ago
What operating system (OS) does the device run?
Written by
Meghan Cahill
Updated over a week ago
How hot does the sensor get?
This article provides an overview of the the device's temperature range and best practices to avoid overheating.
Written by
Loni Coelho
Updated over a week ago
How loud is the Density Sensor?
Expected noise and sound levels from the Density sensor.
Written by
Leanna Castello
Updated over a week ago
Do you support Bluetooth?
Density sensors support BLE for provisioning the device and troubleshooting
Written by
Meghan Cahill
Updated over a week ago
Device power
How is the device powered?
Written by
Meghan Cahill
Updated over a week ago
What happens if I use PoE switches instead of PoE+?
Written by
Meghan Cahill
Updated over a week ago
If I don’t have a PoE+ switch, can I plug the sensor to the wall outlet?
Written by
Meghan Cahill
Updated over a week ago
Device data
What data is transmitted to the cloud?
Written by
Meghan Cahill
Updated over a week ago
How do you connect to the cloud?
Written by
Meghan Cahill
Updated over a week ago
Is the data encrypted?
Written by
Meghan Cahill
Updated over a week ago
Device care
What does the LED status light mean?
Written by
Meghan Cahill
Updated over a week ago
What happens if someone tampers with device and disables it?
Written by
Meghan Cahill
Updated over a week ago
How do I reset the sensor?
Instructions for how to reset the Density sensor
Written by
Leanna Castello
Updated over a week ago
How do I clean the sensor?
Use isopropyl alcohol and a lint free microfiber cloth to clean the glass on your sensor.
Written by
Leanna Castello
Updated over a week ago
What happens if the device breaks?
If we're unable to troubleshoot the device, we'll replace it.
Written by
Adam Sewall
Updated over a week ago