Device Hardware

How do I clean the sensor?

Use isopropyl alcohol and a lint free microfiber cloth to clean the glass on your sensor.

Written by Leanna Castello
Updated over a week ago

How do I reset the sensor?

Instructions for how to reset the Density sensor

Written by Leanna Castello
Updated over a week ago

How hot does the sensor get?

This article provides an overview of the the device's temperature range and best practices to avoid overheating.

Written by Loni Coelho
Updated over a week ago

How loud is the Density Sensor?

Expected noise and sound levels from the Density sensor.

Written by Leanna Castello
Updated over a week ago

How does the device work?

Written by Adam Sewall
Updated over a week ago

Do you support bluetooth?

Written by Meghan Cahill
Updated over a week ago

What does the LED status light mean?

Written by Meghan Cahill
Updated over a week ago

What happens if I use PoE switches instead of PoE+?

Written by Meghan Cahill
Updated over a week ago

If I don’t have a PoE+ switch, can I plug the sensor to the wall outlet?

Written by Meghan Cahill
Updated over a week ago

How is the device powered?

Written by Meghan Cahill
Updated over a week ago

What operating system (OS) does the device run?

Written by Meghan Cahill
Updated over a week ago

Is the data encrypted?

Written by Meghan Cahill
Updated over a week ago

How do you connect to the cloud?

Written by Meghan Cahill
Updated over a week ago

What data is transmitted to the cloud?

Written by Meghan Cahill
Updated over a week ago

How is it different from a camera?

Written by Meghan Cahill
Updated over a week ago

Why doesn’t Density use cameras?

Written by Meghan Cahill
Updated over a week ago

Does the device use a camera?

Written by Meghan Cahill
Updated over a week ago

Is your device a camera?

Written by Meghan Cahill
Updated over a week ago

What does the device see?

Written by Adam Sewall
Updated over a week ago