Density Help Center
Group 65
Go to Density
All Collections
Troubleshooting and Support
Troubleshooting and Support
Have additional questions? Check here for troubleshooting and FAQs.
4 articles in this collection
Written by
Adam Sewall,
Leanna Castello,
and
Emily Tallon
How do I contact customer support?
Written by
Leanna Castello
Updated over a week ago
Troubleshooting
Why is my sensor offline?
Troubleshoot offline sensors by using the LED indicator and the steps in this article.
Written by
Emily Tallon
Updated over a week ago
Troubleshooting internet issues for offline sensors
How to troubleshoot a sensor that is no longer connected due to loss of internet connectivity, with a red or purple LED light.
Written by
Emily Tallon
Updated over a week ago
FAQs
How do "max dwell time resets" work?
Maximum dwell time resets are a powerful feature that increases accuracy in certain spaces
Written by
Adam Sewall
Updated over a week ago